Privacy Notice
Last updated: 13 November 2026
What we process
Depending on how you use Radessa, we may process your purchase email, licence information, device/install identifier, app version, subscription status, support messages, saved search settings and limited diagnostic information needed to operate and support the service.
Why we process it
- to activate and validate licences;
- to provide paid features and subscription status;
- to provide support and troubleshoot errors;
- to prevent fraud, abuse and unauthorised licence use;
- to maintain security and reliability.
Payments
Payments are processed by Paddle as Merchant of Record. Radessa does not need to store your full payment card details.
Property search data
Search preferences and shortlisted properties may be stored locally in the desktop application and, where a feature requires it, transmitted to Radessa services.
Retention
We retain licence, billing and support records only as long as reasonably necessary for operation, legal obligations, fraud prevention, disputes and record keeping.
Sharing
We may use service providers needed to operate Radessa, including hosting, email delivery and payment processing. We do not sell your personal data.
Your rights
Under applicable UK data-protection law you may have rights to access, correct, erase, restrict or object to certain processing, subject to legal exceptions.
Contact
Privacy questions can be sent to support@radessa.co.uk. Add the final operator legal name and service address before public launch.