Legal

Terms of Use

Last updated: 13 November 2026

These terms explain the use of Radessa desktop software and related services. They do not remove rights you have under applicable consumer law.

1. The service

Radessa helps users search, organise, filter, shortlist and monitor property listings from supported third-party sources. Radessa is not an estate agent, letting agent, landlord, lender, surveyor, conveyancer or legal adviser.

2. Third-party listings

Listings can be changed, withdrawn, duplicated, delayed or inaccurate. Verify important details with the relevant agent, landlord or listing provider before relying on them.

3. No guarantee of outcome

Radessa cannot guarantee that a property remains available, that an agent responds, that you receive a viewing or tenancy, or that any property meets your needs.

4. Licences

Paid features are enabled by a licence associated with the purchase record. Device limits and plan entitlements may apply. Licensing controls must not be bypassed or misused except where applicable law expressly permits.

5. Subscriptions

Paid plans are recurring subscriptions at the price and interval shown at checkout. Paddle acts as Merchant of Record for payment transactions. Unless cancelled, subscriptions renew automatically. Cancellation normally preserves access until the end of the current paid period.

6. Refunds and failed payments

An approved full refund may end the corresponding paid entitlement immediately. An existing customer whose renewal fails may receive a short grace period while payment is corrected. Statutory rights and Paddle buyer terms take priority where applicable.

7. Acceptable use

You must not use Radessa unlawfully, attempt unauthorised access, circumvent technical restrictions or unlawfully redistribute protected third-party content.

8. Availability

Features, supported sources and search methods may change as third-party websites and services change.

9. Liability

Nothing excludes liability that cannot legally be excluded. Subject to that, Radessa is a search and organisation tool and is not responsible for losses caused solely by inaccurate or withdrawn third-party listing information, user decisions or events outside reasonable control.

10. Support

For support, billing or licence issues contact support@radessa.co.uk.

11. Governing law

These terms are intended for a UK-operated service. Mandatory consumer protections remain unaffected.